PHOENIX group is committed to providing better care, enhancing patient health, and supporting clinical trials that advance medical research across Europe.
Headquartered in Mannheim, Germany, the PHOENIX group is the European leader in pharmaceutical wholesale, pharmacy retail, and services for the pharmaceutical industry. With operations in 29 healthcare markets and around 49,000 employees, we ensure the reliable supply of medicines and healthcare products across borders.
Our network includes 4,000 own and franchise pharmacies, serving around 187 million patients every year. Through this reach, we make a meaningful contribution to patient care and public health across Europe. We are committed to strengthening healthcare systems by ensuring the safe and efficient delivery of medicines, supporting pharmacies, and enabling better patient outcomes through innovation and collaboration.
Celebrating 30 Years of Delivering Health: Since 1994, PHOENIX has grown into a European leader in pharmaceutical wholesale and retail.
At PHOENIX, we understand the complexities of managing comparator sourcing in today’s fast-paced pharmaceutical environment. With diverse regulatory frameworks and market conditions across Europe, sourcing can be time-consuming and fragmented. That’s why we’ve developed a centralized solution: the CTS Hub, located in Ede, The Netherlands.
Through our dedicated PHOENIX CTS Platform, you can submit a single proposal that reaches all required countries within our network. In return, our CTS Platform creates customized proposals based on your shared requirements. Upon confirming the purchase, all products are delivered through the CTS Hub, ensuring consistent and reliable service.
This streamlined process provides you with a structured RFP experience, full access to PHOENIX’s pharmaceutical network spanning 29 European countries, and the convenience of receiving all products from one trusted supplier. The result is a significant reduction in administrative and regulatory burden, allowing you to focus on advancing your research and operations with confidence.
Our Clinical Trial Services (CTS) team unites over 40 professionals across Europe, with the real “magic” happening within our PHOENIX country entities. These local teams deliver hands-on expertise and operational excellence, ensuring seamless execution at every stage of your clinical journey.
Our headquarters team acts as a strategic partner—initiating projects, providing guidance, and advising our customers on central sourcing activities. PHEONIX CTS is specialized in key service areas such as Comparator Sourcing & Ancillary Supply, Depot & Distribution, GMP Repackaging & Labelling, Pharmacy Services, and Patient Recruitment.
Together, this collaborative model combines local agility with centralized expertise, delivering integrated solutions that drive efficiency, compliance, and quality across your clinical trials.
Through our central CTS team, you gain streamlined access to specialized expertise and locally sourced products across Europe, backed by trusted manufacturer relationships.
Support: The dedicated Central CTS Team ensures smooth coordination and expert guidance, complemented by over 40 professionals across specialized country teams who support sourcing, quality assurance, and legal compliance.
Efficiency: Simplified procurement and onboarding processes to save you time and resources.
Accessibility: One business relationship gives you access to all 29 PHOENIX countries and CTS services.
Reliability: High-quality comparators and products sourced directly from MA Holders.
Compliance: GDP-compliant logistics and full adherence to global regulatory standards.
Cost-Effectiveness: Competitive pricing through our global sourcing network and own label products.
Reach: Access to Europe’s largest product portfolio and 210 logistics sites across 29 countries.
Flexibility: Tailored sourcing strategies and volume flexibility to meet your trial needs.
PHOENIX is ready to support your clinical trials, navigating the complex demands and tight schedules of today's pharmaceutical domain.