We Deliver Health

PHOENIX group is committed to providing better care, enhancing patient health, and supporting clinical trials that advance medical research across Europe.

Connecting Health Across Borders

Headquartered in Mannheim, Germany, the PHOENIX group is the European leader in pharmaceutical wholesale, pharmacy retail, and services for the pharmaceutical industry. With operations in 29 healthcare markets and around 49,000 employees, we ensure the reliable supply of medicines and healthcare products across borders.

Our network includes 4,000 own and franchise pharmacies, serving around 187 million patients every year. Through this reach, we make a meaningful contribution to patient care and public health across Europe. We are committed to strengthening healthcare systems by ensuring the safe and efficient delivery of medicines, supporting pharmacies, and enabling better patient outcomes through innovation and collaboration.

Discover More About PHOENIX group!

Celebrating 30 Years of Delivering Health: Since 1994, PHOENIX has grown into a European leader in pharmaceutical wholesale and retail.

 

Visit the PHOENIX group Website to learn more

PHOENIX CTS Operations

At PHOENIX, we understand the complexities of managing comparator sourcing in today’s fast-paced pharmaceutical environment. With diverse regulatory frameworks and market conditions across Europe, sourcing can be time-consuming and fragmented. That’s why we’ve developed a centralized solution: the CTS Hub, located in Ede, The Netherlands. 

Through our dedicated PHOENIX CTS Platform, you can submit a single proposal that reaches all required countries within our network. In return, you’ll receive tailored offers from multiple markets, giving you the flexibility to select the most suitable option for your clinical trial. Once your preferred offer is chosen, all products are delivered directly through the CTS Hub, ensuring consistency and reliability. 

This streamlined process provides you with a structured RFP experience, full access to PHOENIX’s pharmaceutical network spanning 29 European countries, and the convenience of receiving all products from one trusted supplier. The result is a significant reduction in administrative and regulatory burden, allowing you to focus on advancing your research and operations with confidence.
 

PHOENIX CTS Team Members and Responsibilities

Meet the CTS Team

Nico Surdo

Head of Clinical Trail Services

  • Leading CTS Strategy and Operations
  • Driving Business Development and client acquisition
  • Coordinating CTS Hub and country teams for streamlined execution
  • Aligning internal stakeholders and educating on CTS capabilities

Viola Roschdi

Business Development Manager

  • GMP Repackaging & Labelling Services
  • Pharmacy Services
  • Patient Recruitment
  • Depot & Distribution (CT Sites)

José Arteaga Lajarín

Junior Business Development Manager

  • Comparator & Ancillary Sourcing
  • Development of the CTS Hub
  • Development of PHOENIX CTS Platform
  • Depot & Distribution

Melisa Wartusch

Clinical Trial Services Intern

  • Supporting Business Development for
  • Clinical Trial Services.
  • Comparator Sourcing & Ancillary Sourcing
  • Strategic Marketing

Your Clinical Advantages with PHOENIX CTS

Support: The dedicated Central CTS Team ensures smooth coordination and expert guidance, complemented by over 40 professionals across specialized country teams who support sourcing, quality assurance, and legal compliance.

Efficiency: Simplified procurement and onboarding processes to save you time and resources.

Accessibility: One business relationship gives you access to all 29 PHOENIX countries and CTS services.

Reliability: High-quality comparators and products sourced directly from MA Holders.

Compliance: GDP-compliant logistics and full adherence to global regulatory standards.

Cost-Effectiveness: Competitive pricing through our global sourcing network and own label products. 

Reach: Access to Europe’s largest product portfolio and 210 logistics sites across 29 countries.

Flexibility: Tailored sourcing strategies and volume flexibility to meet your trial needs.