At PHOENIX Clinical Trial Services (CTS), we are committed to advancing clinical research with a strong emphasis on patient care, convenience, and accessibility. Our Direct-to-Patient Investigational Medicinal Product (IMP) Dispensing model redefines how participants engage with clinical trials—making access to medications and supportive treatments more convenient, safer, and tailored to individual needs.
We offer three flexible dispensing channels to meet the diverse needs of trial participants:
Supported by Europe’s largest pharmacy network—including 17,500 partner pharmacies—we ensure the secure and seamless delivery of IMPs, medical supplies, and treatments for side effects. This decentralized approach promotes treatment adherence and supports participant retention—both critical for generating high-quality clinical data. By minimizing the need for frequent site visits, we help participants remain engaged in their trial journey while receiving the care they deserve.
At PHOENIX Clinical Trial Services (CTS), we harness the strength of our extensive pharmacy network to support innovative and patient-centric clinical trial recruitment. With over 3,300 owned pharmacies, 700 franchise pharmacies and 17,500 partner pharmacies across Europe, we are uniquely positioned to connect clinical research with everyday healthcare.
Pharmacists play a pivotal role in identifying potential trial participants through:
Once a patient provides written consent, our pharmacists initiate the recruitment process by:
This approach enables efficient and targeted recruitment, reaching individuals who may not otherwise engage with clinical research—while maintaining high standards of data quality and patient care.
As part of PHOENIX’s comprehensive Clinical Trial Management framework, our pharmacy services are closely integrated with other key offerings—such as Direct-to-Patient delivery, health monitoring, and patient recruitment. This coordinated approach ensures that every step of the treatment journey is streamlined, from initial medication access to ongoing support and data collection. By aligning logistics, patient care, and trial operations, we help sponsors achieve smoother trials and better outcomes.
PHOENIX is ready to support your clinical trials, navigating the complex demands and tight schedules of today's pharmaceutical domain.