Clinical Trial Supply Services

Depot & Distribution Services

Depot Services – Secure, Scalable, and Compliant Storage for Clinical Trials

PHOENIX Clinical Trial Services (CTS) offers secure, scalable, and cost-efficient Depot Services across Europe tailored to the needs of all clinical customers.

What We Offer

Our Depot Services provide centralized and decentralized storage and distribution solutions for clinical trial materials, including Investigational Medicinal Products (IMPs), comparators, placebos, and ancillary supplies. With access to over 200 PHOENIX sites, we ensure seamless trial support across multiple countries.

Key Features

Secure Storage Facilities: Strategically located depots across Europe, including our CTS Hub, offer temperature-controlled environments and GDP / GMP-compliant handling.
Streamlined Distribution: Leveraging PHOENIX’s extensive logistics network, we ensure timely and reliable delivery of trial materials to sites and patients.
Regulatory Compliance: All depot operations adhere to EMA standards, ensuring full traceability and audit readiness.
Integrated Services: Depot Services are integrated with our packaging, labeling, and pharmacy services, enabling a one-stop solution for clinical trial logistics.

Why PHOENIX?

Central Contact

Our CTS Team simplifies coordination, offering clients a unified interface for multi-country trials

Pan-European Efficiency

Our extensive network across key markets leverages existing infrastructure and centralized processes, reducing overhead and delivering cost-effective solutions.

Scalable Solutions

Whether your trial involves a single site or a multinational rollout, our depot services adapt to your needs.

PHOENIX CTS simplifies your clinical trial operations through centralized RFP and invoicing processes, enhanced service levels, and full transparency. Our flexible approach allows tailored solutions across countries, while our global network ensures access to rare products and comparators when you need them most.

Distribution Services – Global Clinical Trial Logistics by PHOENIX

PHOENIX CTS delivers reliable, compliant, and patient-centric Distribution Services for clinical trials across Europe and globally. Our logistics infrastructure ensures that trial materials reach their destination—whether clinical sites or patients—safely and on time.

What We Offer

Our Distribution Services cover the full spectrum of clinical trial logistics:

Site-to-Site Deliveries: Timely and secure transport of Investigational Medicinal Products (IMPs), comparators, and ancillaries to clinical trial sites.
Direct-to-Patient Services: Personalized delivery solutions supported by our PHOENIX Pharmacies that bring trial medication directly to patients, ensuring continuity and convenience.
Global Distribution: Coordinated international shipments with full regulatory alignment and customs support.

Key Features

Centralized Coordination: Our CTS Hub streamlines cross-border logistics, reducing delays and ensuring consistency.
GDP/GMP Compliance: All distribution activities meet EU Good Distribution Practice and Good Manufacturing Practice standards.
Returns & Destruction: Managed reverse logistics for unused or expired trial materials, including certified destruction.

Why PHOENIX CTS?

With operations in 29 countries and over 210 logistics sites, PHOENIX offers unmatched reach, reliability, and cost efficiency. Our centralized CTS team provides a unified interface for multi-country coordination, while local experts ensure compliance with national regulations. Clients benefit from reduced complexity through centralized RFP and invoicing, enhanced service levels, and full operational transparency. Flexible delivery models and seamless integration with other CTS services - such as depot, packaging, and pharmacy, enable tailored solutions and access to rare products through our global network.

Power up Your Clinical Journey!

PHOENIX is ready to support your clinical trials, navigating the complex demands and tight schedules of today's pharmaceutical domain.